Gerb Sofia

Project goal:

The project aims to approbate an innovative approach to the active inclusion of vulnerable groups, citizens and stakeholders in mutual dialogue to discuss the support, content, modus operandi and attitude of social services and social workers.

The project envisages the active involvement of vulnerable groups and citizens in discussions about assistance and social work in a manner that is understandable and accessible to them and aims to prevent the key threat of social work becoming discredited due to disinformation and loss of interest in the wider community in the work carried out in the area of social work.


1. Conducting surveys and opinion polls and stakeholder engagement
2. Organising meetings and/or online discussions (webinars) with a wide range of participants to discuss key issues relating to the development of social services and support available to vulnerable groups, including support during pandemics and periods of social isolation.
3. Drawing up and publishing a summary of the results

Financing organisation: Sofia Municipality through its ‘Social Innovations’ Programme

The project implementation period is from 16 April 2020 until 16 November 2020.



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E: office@mariasworld.org

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